Meet Our Staff
Our staff here at Hatch Toyota is here for your convenience. Feel free to contact us with questions or for a test drive.
Meet Our Management Staff
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There is not much better in life than living in the White Mountains of Arizona and working at Hatch Toyota. It is not often you can work for a company that shares a commitment to customer satisfaction, employee retention and actively supporting the community. I have been blessed with a beautiful wife and four wonderful very active children who keep my bride very busy. A few hobbies I enjoy are flying, fishing, camping and traveling this beautiful Country. If you have any questions, comments, or concerns please contact me.
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Born and raised in the sunshine of Tucson, Arizona, Antonio Federico traded desert heat for mountain majesty in 2015 when he moved to the White Mountains. It was there that he found his calling, not just in the breathtaking scenery, but within the walls of Hatch Toyota.
Starting as a product specialist in 2012, Antonio's passion for the car business wasn't just about selling vehicles, it was about helping people. He saw every interaction as an opportunity to make a difference, to guide someone towards the vehicle that would fit their dreams, their budget, and their life. His dedication and talent quickly earned him recognition, and soon he was climbing the ranks, eventually landing the coveted position of General Sales Manager.
But Antonio's success isn't just about numbers; it's about relationships. He values every customer, understanding that buying a car is a significant decision. He takes the time to listen, to understand needs and desires, and to find the perfect match. His infectious enthusiasm and genuine care create a comfortable and transparent atmosphere, making the car buying experience smooth and enjoyable.
Outside of Hatch Toyota, Antonio's life is filled with the laughter and love of his family. He cherishes every moment with his two beautiful children and his lovely wife, whether they're building sandcastles on the beach, exploring the magic of Disneyland, or simply enjoying a quiet evening at home. And when adrenaline gets pumping, Antonio finds his escape in the world of racing, a passion that fuels his competitive spirit and keeps him grounded.
For Antonio, Hatch Toyota isn't just a workplace; it's a family. He believes in the company's mission of putting people first, and he brings that belief to every interaction. His dedication to customer service is unwavering, his commitment to helping people achieve their dreams is inspiring, and his genuine warmth makes him a true asset to the Hatch Toyota team.
So, next time you're looking for a car, and you want an experience that's more than just a transaction, stop by Hatch Toyota and ask for Antonio. You'll find not just a salesperson, but a friend, a guide, and someone who will make sure your car buying journey is truly unforgettable.
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Carlie has been in Show Low since 2001, she started her love of the automobile industry at birth, being brought home from the hospital in a 34 Ford Coupe. She comes from a long line of “car guys” on both sides of her family so It was only natural that she join the Hatch Team back in 2005. She is an avid lover of group fitness, especially Zumba and Yoga. Accounting for the dealership is her jam, and she can’t imagine doing anything else.
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I was born in California, but my family moved to Show Low before my first birthday. I enjoy spending time with my family, going on road trips, and working on old vehicles with my boys. I enjoy working at Hatch Toyota, because I have the opportunity to help customers. I would like to help our customers using my 30+ years of parts experience!
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I was born and raised in Tucson, Arizona. I enjoy all power sports; however, I have a passion for customizing and riding motorcycles. I spend most of my free time in the gym, on my motorcycle, or with my family.
I moved up to the White Mountains in August of 2019 to be part of the amazing Hatch Toyota family! I enjoy working at Hatch Toyota because Mr. Hatch has built a culture where employees feel like a family and not just another employee. I have learned a lot in my time here and as a result, I have vast knowledge in less than perfect credit. I’m well educated in the banking programs and I will find a way to get any one approved!
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I am from Tucson, Arizona. I enjoy off-roading in my supercharged 2017 Toyota Tacoma TRD PRO. I had a friend in high school, who blew my mind with his Tacoma. Ever since then I’ve been amazed with Toyota products and I wouldn’t want to sell any other brand! Being a family-owned dealership means we can quickly adjust our business practices to best serve our community without all the red tape!!
Being an engineer from University of Arizona, I can help our customers by explaining how all the components and electronics work on their new cars! Plus I can help get them the best approvals!
Meet Our Finance Staff
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I was born and raised in Arvada, Colorado. A suburb of Denver, Arvada was a gold rush town in the mid 1800’s and was known as the celery capital of the world. That’s right… Celery!
The White Mountains of Arizona provide outdoor adventure around every corner, which provides the perfect setting for my hobbies, including fishing and off-roading my 4Runner.
My grandpa Leroy, owned and operated a lot/garage so I’ve always been excited about cars & trucks as well as helping customers get excited about their deal! I like working here at Hatch Toyota because I’ve been able to build friendships with coworkers that will last a lifetime. I also love the feeling I get when the customer gets the deal they were after.
As a finance manager I have access to help nearly every customer. I would like to ensure a smooth and easy car buying experience by providing a seamless finance process.
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I am from Harbor Beach, Michigan, which is a small town of about 1600 in Huron County, located on the eastern shore of Lake Huron, in the thumb of Michigan. I enjoy cooking, reading, shooting, and spending time with my dogs & family. Previously I was working in the Phoenix area, and was finance manager at a commercial truck dealership facilitating commercial loans. When my family decided to move to the White Mountains, I made the move to the automotive sector and earned a diploma in F&I management from the Automotive Dealership Institute. I enjoy the comradery with coworkers and staff here at Hatch Toyota.
I’m excited to help our customers get the best financing terms and assist those with challenges to re-establish their credit.
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I am originally from Tucson, Arizona. I enjoy camping, fishing, and spending quality time with my family. I moved to the White Mountains in 2019 with my wife and two kids to work for Hatch Toyota. I started off as a product specialist, selling vehicles. Where I achieved Platinum Sales Society with Toyota. Then I transitioned into the finance department, where I can still serve my customers at the highest level. We have an awesome opportunity to sell the best product on the mountain. If you have any questions, do not hesitate to call me at 928-537-5755.
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I was born and raised in the beautiful White Mountains that I love very much! I love physical fitness and I work out 4-5 days a week. My true passion is fly fishing with my family and spending time with my beautiful wife, and four amazing children. I take pride in my career because I get to help family and friends find the right vehicle they love. I am master certified and I’ve been a member of Toyota Sales Society 4 years in a row. I enjoy working at Hatch Toyota because we have a great team and I enjoy helping customers throughout the buying process. The greatest asset I offer to our customers is that I am thorough, fast, and I will assure our customers that they will be treated like family with the upmost respect every time!
Meet Our Sales Staff
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I was born and raised in Show Low, Arizona. I enjoy working on my own personal vehicles, welding, and fabrication activities. I decided to work at Hatch Toyota because I want to become an automotive technician and I enjoy working on Toyotas! I would like to help our customer by being personable and giving them the best dealership experience possible.
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Born and raised in the sunshine of Tucson, Arizona, Antonio Federico traded desert heat for mountain majesty in 2015 when he moved to the White Mountains. It was there that he found his calling, not just in the breathtaking scenery, but within the walls of Hatch Toyota.
Starting as a product specialist in 2012, Antonio's passion for the car business wasn't just about selling vehicles, it was about helping people. He saw every interaction as an opportunity to make a difference, to guide someone towards the vehicle that would fit their dreams, their budget, and their life. His dedication and talent quickly earned him recognition, and soon he was climbing the ranks, eventually landing the coveted position of General Sales Manager.
But Antonio's success isn't just about numbers; it's about relationships. He values every customer, understanding that buying a car is a significant decision. He takes the time to listen, to understand needs and desires, and to find the perfect match. His infectious enthusiasm and genuine care create a comfortable and transparent atmosphere, making the car buying experience smooth and enjoyable.
Outside of Hatch Toyota, Antonio's life is filled with the laughter and love of his family. He cherishes every moment with his two beautiful children and his lovely wife, whether they're building sandcastles on the beach, exploring the magic of Disneyland, or simply enjoying a quiet evening at home. And when adrenaline gets pumping, Antonio finds his escape in the world of racing, a passion that fuels his competitive spirit and keeps him grounded.
For Antonio, Hatch Toyota isn't just a workplace; it's a family. He believes in the company's mission of putting people first, and he brings that belief to every interaction. His dedication to customer service is unwavering, his commitment to helping people achieve their dreams is inspiring, and his genuine warmth makes him a true asset to the Hatch Toyota team.
So, next time you're looking for a car, and you want an experience that's more than just a transaction, stop by Hatch Toyota and ask for Antonio. You'll find not just a salesperson, but a friend, a guide, and someone who will make sure your car buying journey is truly unforgettable.
X
I was born and raised in Tucson, Arizona. I enjoy all power sports; however, I have a passion for customizing and riding motorcycles. I spend most of my free time in the gym, on my motorcycle, or with my family.
I moved up to the White Mountains in August of 2019 to be part of the amazing Hatch Toyota family! I enjoy working at Hatch Toyota because Mr. Hatch has built a culture where employees feel like a family and not just another employee. I have learned a lot in my time here and as a result, I have vast knowledge in less than perfect credit. I’m well educated in the banking programs and I will find a way to get any one approved!
X
I am from Tucson, Arizona. I enjoy off-roading in my supercharged 2017 Toyota Tacoma TRD PRO. I had a friend in high school, who blew my mind with his Tacoma. Ever since then I’ve been amazed with Toyota products and I wouldn’t want to sell any other brand! Being a family-owned dealership means we can quickly adjust our business practices to best serve our community without all the red tape!!
Being an engineer from University of Arizona, I can help our customers by explaining how all the components and electronics work on their new cars! Plus I can help get them the best approvals!
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I am from Phoenix, Arizona and I enjoy reading and going on adventures with my kids. I started as a receptionist here at Hatch Toyota, but when the store shifted to noncommission sales, I decided to move to the sales department. Being a noncommission based dealership not only provides employees with opportunity, but encourages us to build long term relationships with our clients. I would like to help our clients by really getting to know them and their lives, so if something in their life is changing then I know how to help. It makes the process easier for everyone when we follow along with them, and make moves with them!
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I am originally from Las Cruces, New Mexico. I enjoy 4 wheeling and spending time with my family. I have always been a car guy, which drew me into the automotive industry. I like working here at Hatch Toyota because we are non-commissioned salespeople. My only job is to find the right vehicle for my customers and make sure they are happy with the vehicle they choose. I have been selling Toyotas for nearly 10 years and I have owned them for around 25 years. I can answer most questions that my customers have about their vehicles, and if I can’t, I know where to find the answers!
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I’m from Poza Rica, Veracruz in Mexico, but I’ve lived up in the White Mountains for over 24 years. I enjoy off-roading, hiking, and taking my huskies on a walk or hike. I used work in IT, and when I was about to leave the job, an owner of a dealership offered me a job and I took it. Now, 9 years later I’m still working here and selling vehicles! I rarely have an unsatisfied guest. I make the buying process enjoyable and I will make the buying process memorable!
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I was born and raised locally in Show Low, Arizona. I enjoy photography and off-roading. I like working here at Hatch Toyota because I get to build lasting friendships. I would like to help our customers by handing them keys to a reliable vehicle, and ensuring an easy vehicle purchasing experience.
Product Specialist
Aracely Carrasco Montes

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I am originally from Fort Worth, Texas. I enjoy fishing, hunting, watching football, basketball, baseball, and shooting. I enjoy working here at Hatch Toyota because I get to help people purchase a new vehicle! I would like to help our customers by showing them the right vehicle that fits their needs.
Product Specialist
James Morris

Meet Our Service Staff
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I am from Mumbai, India. I enjoy watching movies and cricket in sports. I also have interest in learning about financial markets and staying ahead of trends within the stock market. I like working here at Hatch Toyota, because it is my kind of place! I enjoy working with management because they are reassuring and make me feel at ease as I work and perform tasks throughout each day. I would like to help my customers by being helpful and communicating with them throughout the time their vehicle is being serviced.
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I am from Taylor, Arizona. I enjoy hunting, camping, shooting, and off-roading. I like working here at Hatch Toyota because it is fast paced and the people that work here are great! I would like to help our customers by doing our best to get their vehicle fixed in the most economic and fastest way possible.
ASM
Eric Hess

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After 30 years of living in Phoenix I moved to the
White Mountains and started my career with Hatch
Toyota in 2013. I enjoy the outdoors Skiing, riding
UTV’S and exploring the area. With over 30 + years
In the auto industry if there is anything I can do to
Assist please reach out to me, would be glad to help.
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I am originally from Lodi, California, and moved to Phoenix, Arizona to attend MMI. I enjoy reading, drawing, cross-stitching, hiking, and working on motorcycles. I started in the automotive industry as a service advisor for an aftermarket shop. After moving to Show Low I wanted to try something new, which was the start of my journey at Hatch Toyota! I enjoy working with the amazing staff and I want to help our customers by processing warranty claims as swiftly as possible.
Toyota Warranty Administrator
Sarah Kohler

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I am originally from Bakersfield, California. I enjoy shooting, fishing, and caming. I enjoy working here at Hatch Toyota because of the great co-workers. I would like to help our customers by providing them with a shuttle and taking them where they need to go.
Shuttle Driver
Kevin Graham

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I’ve lived in Arizona my whole life and I enjoy hunting, farming, and woodworking. I enjoy working here at Hatch Toyota because I get to work closely with the other technicians and employees. I was also given a great opportunity to spend time doing different hobbies that I love! I would like to help our customers by diagnosing their vehicles.
MDT Toyota Technician
Dusty Thomas

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Hi, I'm Neal! I grew up on the white mountains! I love fishing, hiking, and camping! I enjoy working for Hatch Toyota and look forward to sharing many years with this company!
Toyota Technician
Neal Harr

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I am the guy that works on most of Hatch Toyota's custom builds. I have fun transforming a stock vehicle into something that has accessories and completely changes the look of the vehicle. Hatch Toyota is a great dealership and we take pride in what we do.
Toyota Technician
Tim Pallos

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I am a maintenance certified technician originally from Santa Maria, California. I enjoy shooting and playing video games. I also love working on cars! I enjoy working here at Hatch Toyota because I get to work with such a great team. I would like to help our customers by fixing their vehicles!
Toyota Technician
Cody Linn

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I am from Winslow, Arizona and I enjoy classic car activities. I would like to help our customers by working on their vehicle and providing good service.
Technician
Paul Armijo

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I am originally from Australia. I live and breathe Nascar and I enjoy off-roading! However, my favorite thing in this world is doing literally anything with my friend Michaela. Hatch Toyota gave me the opportunity to further my automotive repair journey! I would like to help our customers by making sure they leave satisfied with their oil change.
Lube Technician
Darion Douglas

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I am from Snowflake, Arizona and I enjoy working, sleeping, and making money. My dad brought me into the dealership industry, which has been a great opportunity! I want to help our customers by working on their vehicles and keeping up with their routine maintenance.
Lube Technician
Jacob Hess

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I am from Lakeside, Arizona. I enjoy many things like hiking and driving my truck in the woods. I also enjoy antler hunting with my family as well as working on cars/trucks. I’ve always been interested in vehicle mechanics, but after going through the NAVIT program with NPC, I was able to transition smoothly into a position at a dealership. My favorite part about working at Hatch Toyota is that I’m able to further my education in mechanics and the overall automotive industry. I want to help my customers by doing my job correctly and honestly.
Lube Technician
Elizabeth Weniger

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Technician
Nicholas Gutierrez
Meet Our Guest Services Staff
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Carlie has been in Show Low since 2001, she started her love of the automobile industry at birth, being brought home from the hospital in a 34 Ford Coupe. She comes from a long line of “car guys” on both sides of her family so It was only natural that she join the Hatch Team back in 2005. She is an avid lover of group fitness, especially Zumba and Yoga. Accounting for the dealership is her jam, and she can’t imagine doing anything else.
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I have been here at Hatch Toyota for almost a year now. I enjoy spending time with my family, watching football, and traveling. I have been here in Show Low my whole life.
MVD Title Manager
Lisa Rockbridge

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I was born in the White Mountains and I am the youngest of three children. I graduated from Blue Ridge High School, and my favorite place is the Oregon Coast. I enjoy reading, knitting, and spending time with my dogs. I started at Hatch Toyota when I was 18, as a New Toyota Care Advisor. Since then, I’ve had the opportunity to move in the accounting department. I enjoy being a part of the brain of the dealership, working on title work, and accounting. I help our customers by being efficient after a deal has been finished to make sure our customers have their plate, registration, and anything else they need in a timely manner.
Meet Our Parts Staff
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I was born in California, but my family moved to Show Low before my first birthday. I enjoy spending time with my family, going on road trips, and working on old vehicles with my boys. I enjoy working at Hatch Toyota, because I have the opportunity to help customers. I would like to help our customers using my 30+ years of parts experience!
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I am from Show Low, Arizona and I love cars! I enjoy working here at Hatch Toyota because of the great people and good environment. I want to help our customers by ordering the correct vehicle parts.
Parts Associate
Evan Hammer

Meet Our Detail Department Staff
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I am from Durango, Mexico but I have lived in Arizona for 20 years. I enjoy spending time with my family and playing soccer. I enjoy working with my coworkers, customers, and the Hatch family. I would like to help our customers by making sure they are happy when they buy a vehicle from Hatch Toyota. I will also make sure that their new vehicle is in perfect condition, clean and shiny!
Detail Manager/Quality Control
Francisco Ramirez

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I was born and raised in Snowflake, Arizona and I enjoy sports. I enjoy working at Hatch Toyota because of the schedule and I also have the opportunity of providing customers with a clean car!
Detail
Justin Begay

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I am from Snowflake, Arizona and I enjoy hiking, going on adventures, singing, and working hard! I enjoy working at Hatch Toyota because everyone treats each other with respect, which makes the workday go fast. I want to help our customers by answering any questions they might have about keeping their vehicles clean.
Detail
Jen Penrod

Meet Our Internet / Website Staff
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I am from Phoenix, Arizona and I enjoy reading and going on adventures with my kids. I started as a receptionist here at Hatch Toyota, but when the store shifted to noncommission sales, I decided to move to the sales department. Being a noncommission based dealership not only provides employees with opportunity, but encourages us to build long term relationships with our clients. I would like to help our clients by really getting to know them and their lives, so if something in their life is changing then I know how to help. It makes the process easier for everyone when we follow along with them, and make moves with them!
Our Location
Hatch Toyota
1051 N. Automall Parkway
Show Low, AZ 85901
Sales: (928) 242-9007
1051 N. Automall Parkway
Show Low, AZ 85901
Sales: (928) 242-9007
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“ ” Special shout out to Eric! He helped me get a brand new 2026 toyota corolla hatchback on my own! Thanks for helping me get everything I needed done!